• Temp Node

Delivery and Returns

Returns/Refunds

The Company shall not be under any liability under Condition

 (i)    the buyer gives to the Company written notice and details of the defect forthwith upon discovery.

 (ii)   the defective goods are returned carriage paid at the buyer's risk to the Company's premises, and

 (iii)  the Company is satisfied that the defect is due solely to defective materials or manufacture

The Company's liability under Condition 5(a) shall cease if the goods have been cut, hung or subject to any other process of if the buyer has not, in the opinion of the Company, used or dealt with the goods properly.

Except to the extent provided for in Conditions 5(a) the Company shall not be liable for any loss, damage or injury however caused or arising and shall not be liable for any indirect or consequential loss whatever and however caused.

All descriptions, representations, drawings and other particulars furnished or made orally by the Company or in catalogues, price list or other documents issued by the company are given for general information purposes only and the buyer acknowledges that it is not entering into the Contract in reliance upon any such description, representation, drawing or other particular.

Without prejudice to the generality of Condition 5(e), the Company gives no warranty and makes no representation that any sale by the buyer of the goods, will be free from infringement of any patent of similar protection owned or controled by any third party. Where the goods are produced by the company in accordance with the buyer's specifications or drawings, the buyer shall indemnify the Company against all costs, claims, damages and expenses to which the Company may become liable as a result of the infringement or the alleged infringement of any patent, registered design or any other intellectual property right.

Delivery

The Company shall be deemed to have delivered the goods either when the goods are despatched from the Company's premises or (as the case may be) when the goods are ready for collection at the Company's premises.

The time for delivery shall not be of the essence and all delivery dates are approximate. The Company shall not be liable for any loss or damage whether arising directly or indirectly from delay in delivery.

The Company shall be entitled to deliver the goods by instalments and to invoice the buyer for each such instalmet. Each instalment will be considered a separate transaction and the failure of any one delivery shall not be affect the due performance of the Contract as a whole.

Goods leave the Company's premises in good condition and the buyer accepts all risks from the time that the goods leave the Company's premises.

Should expedited delivery be agreed and necessitate overtime or additional costs, such costs and overtime expenses shall be paid by the buyer.

The Company will endeavour to deliver the correct quantity of goods ordered, but quotations are dependant upon stocks being available and the Company shall not be liable for short delivery.

Goods Damaged in Transit

The Company shall not be responsible for damage to any of the goods or loss of the goods or part thereof in transit unless the buyer gives notice of a claim to the Company and to the carrier.

- in the case of damage within 3 days after having received the goods and

- in the case of loss, within 10 days of the date of the invoice

The Company's liability under Condition 4(a) shall be limited to repairing or replacing the damaged or, as the case may be, the lost goods and the Company shall not be under any other liability there under whatsoever.

How to make a Return

All we ask is that you print and fill in the Returns Form below, and return the product in its original condition with its packaging. We will also need a copy of your order confirmation record and goods receipt.

Returns Information

Please provide us with the information outlined below. This information must accompany all returns.

  • Personal Details
  • Name:
  • Company:
  • Street Address:
  • Town/Suburb:
  • State:
  • Postcode:
  • Country:
  • Email Address:
  • Contact Phone: (_____)________________
  • Preferred Contact Time:
  • Product Details
  • Returned Item:
  • Code # :
  • Receipt # :
  • Order Date:
  • Reason for return: